Introduction

The retail scenario in the US has evolved into a mix of offline stores and eCommerce sites facilitating online sales. The share of eCommerce in total retail shares is currently at around 16% and is expected to reach 20% by 2027.

According to a survey in the US, 93% of consumers rely on online reviews while making purchasing decisions. This signifies the importance of data and the ability to extract insights from it. Continue reading Revolutionizing Retail and eCommerce with AI-Driven Customer Insights →